FAQ

Q?

What dis­tin­guis­hes was­ha­ble key­boards from tra­di­tio­nal key­boards?

A.

The gene­ral dif­fe­rence is that you are able to wash and dis­in­fect the units wit­hout doing  them any dama­ge.

Q?

Is it ris­ky to use nor­mal PC key­boards in hygie­ne-sen­si­ti­ve are­as?

A.

Defi­ni­te­ly! Becau­se of their struc­tu­re, key­boards are ide­al bree­ding grounds for all kinds of germs. They absorb pol­lu­ti­on from the sur­roun­ding area and the­re­fo­re form fer­ti­le ground for patho­gens.

Q?

How can you jus­ti­fy purcha­sing a com­pa­ra­tively expen­si­ve key­board?

A.

How can you jus­ti­fy neglec­ting hygie­ne and the­re­fo­re the pro­bable risk of an infec­tion?

Q?

Can I immer­se GETT key­boards and mice in clea­ning solu­ti­ons or wash them under run­ning water?

A.

All our models in the Basic, Advan­ced and Pro­fes­sio­nal series can be ful­ly clea­ned. You can find more detail­ed clea­ning inst­ruc­tions here.

Q?

Can the devices be dis­in­fec­ted?

A.

All our models in the Advan­ced and Pro­fes­sio­nal series can be ful­ly dis­in­fec­ted. You will find more details here.

Q?

What does IP68 mean?

A.

IP68 is an inter­na­tio­nal­ly stan­dard clas­si­fi­ca­ti­on sys­tem, which descri­bes the com­ple­te fea­tures of a par­ti­cu­lar device in terms of it being dust-pro­of and water­pro­of.  The term NEMA 6 is reco­gni­zed in the USA.

Q?

Why are the pro­duc­ts divi­ded into three cate­go­ries?

A.

Becau­se the­re are dif­fe­rent requi­re­ments for dif­fe­rent are­as of usa­ge. An ope­ra­ting thea­t­re in a hos­pi­tal requi­res dif­fe­rent stan­dard cri­te­ria for a key­board than a recep­ti­on desk at a doctor’s prac­tice. We use dif­fe­rent pro­duc­ts depen­ding on the inten­si­ty of the expo­sure to bac­te­ria or the pro­ba­bi­li­ty that con­ta­mi­na­ti­on might take place.

Q?

Do GETT key­boards have anti-micro­bi­al pro­per­ties?

A.

We pro­vi­de a model with a spe­cial anti-micro­bi­al coa­ting. We use this to cope with a few fields of app­li­ca­ti­on, which face very spe­cial levels of expo­sure to bac­te­ria. Howe­ver, in princip­le, we do not recom­mend any pro­duc­ts with an anti-micro­bi­al sur­face. First­ly, the gene­ral and active effec­tiveness against rele­vant germs is too low. Second­ly, evi­dence has sug­gested that this pro­vi­des an illu­so­ry sen­se of secu­ri­ty and leads to neglect in hygie­ne prac­tices. It is our belief that anti-micro­bi­al sur­faces on their own do not impro­ve hygie­ne levels.

Q?

Do the key­boards have war­ran­ties?

A.

The­re is a two-year war­ran­ty on all the devices. During this time you can report any com­p­laints about faults direc­t­ly to us. We also offer addi­tio­nal gua­ran­tees of three or four years for pro­duc­ts in the Advan­ced and Pro­fes­sio­nal series.

Q?

Can pri­va­te custo­mers purcha­se GETT key­boards too?

A.

We only sell our pro­duc­ts to com­mer­ci­al custo­mers. If you are a pri­va­te custo­mer, you can obtain your device from a local dea­ler.

Q?

Whe­re are GETT key­boards manu­fac­tu­red?

A.

We pro­du­ce our Indu­key pro­duc­ts at our fac­to­ry in Ger­ma­ny. Our aim is to pro­vi­de the hig­hest pro­duct qua­li­ty Made-in-Ger­ma­ny, which is reflec­ted in a long ser­vice­ab­le life and ope­ra­ting relia­bi­li­ty for our custo­mers.  We also offer pro­duc­ts of selec­ted OEM brands for our custo­mers.